Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Join Our Team: DTE Jobs Customer Service Representative
Are you an enthusiastic individual with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity for you! We are seeking dedicated and motivated individuals to join our team as part of our DTE Jobs Customer Service division.
Your Role
As a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibilities will include:
- Providing outstanding customer service via phone, email, and chat.
- Assisting customers with their inquiries, concerns, and issues, ensuring timely resolution.
- Maintaining thorough knowledge of our products and services to accurately inform customers.
- Documenting customer interactions and maintaining accurate records.
- Collaborating with team members and management to improve service quality.
- Continuously seeking to enhance customer satisfaction and loyalty.
About Us
We are a leading provider of energy solutions, committed to delivering excellent service to our customers. With a strong focus on innovation and community engagement, we strive to make a positive impact in the regions we serve. Our team is passionate about providing solutions that promote sustainability and energy efficiency.
Who You Are
The ideal candidate for the DTE Jobs Customer Service Representative position will have:
- A high school diploma or equivalent; college education is a plus.
- Prior experience in customer service or a related field.
- Strong communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Ability to manage time effectively and prioritize tasks in a busy work environment.
- A positive attitude and a genuine desire to help others.
What We Offer
Joining our team comes with a range of benefits designed to enhance your career and support your well-being:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Paid time off and holidays to promote work-life balance.
- Continuous training and professional development opportunities.
- A supportive and inclusive workplace culture.
Career Growth
We believe in empowering our employees and providing them with opportunities to advance their careers. As a Customer Service Representative, you can explore paths in:
- Customer Service Management
- Sales and Marketing
- Operations and Logistics
- Training and Development
Application Process
If you are ready to take the next step in your career and join a team that values collaboration, respect, and excellence, we encourage you to apply. Please submit your application on this page, providing your resume and a brief cover letter detailing your experience and why you are a perfect fit for the DTE Jobs Customer Service position.
Why Choose Us?
At our company, we prioritize creating a workplace where everyone can thrive. Your contribution will make a direct impact on our customers’ experiences as well as our company’s success. Join us in our journey to lead the energy sector with excellence and integrity.
Our Commitment to Diversity
We are an equal opportunity employer and value diversity within our workforce. We encourage applications from all qualified individuals regardless of race, gender, disability, sexual orientation, or any other characteristic.
Don’t miss this fantastic opportunity to be a part of our dynamic team! We look forward to reviewing your application and potentially welcoming you aboard as our next DTE Jobs Customer Service Representative.
