Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Part-Time Customer Service Representative – 20 hrs a week job

About Us

Join one of the leading companies in [Industry Type] located in [City/State]. We pride ourselves on delivering exceptional products and services to our clients. Our team is passionate, dedicated, and innovative.

Position Overview

We are currently seeking a motivated and customer-oriented individual to join our team as a Part-Time Customer Service Representative. This role is a great opportunity for those seeking a 20 hrs a week job, offering flexibility around your schedule while working in a friendly and supportive environment.

Key Responsibilities

• Provide high-quality customer service via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account management.
• Resolve customer complaints swiftly and effectively while maintaining a positive attitude.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with team members to improve customer satisfaction processes.
• Participate in regular team meetings to discuss service issues and share feedback.

Qualifications

• High school diploma or equivalent required; additional education is a plus.
• Proven experience in a customer service role, preferably in a call center environment.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and a knack for multitasking.
• Familiarity with CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Flexible availability, with the ability to work weekends or evenings as required.

What We Offer

In return for your hard work and dedication, we offer a competitive salary and the following benefits:

• Flexible working hours that fit your schedule.
• Comprehensive training and opportunities for growth within the company.
• Employee discount on products/services.
• Friendly and inclusive work environment.
• Regular team-building activities and corporate events.
• Access to health and wellness programs.

Work Schedule

This is a part-time role requiring a commitment of 20 hours per week. Shifts can be scheduled from Monday to Friday with some weekend availability as needed. Specific hours will be discussed during the interview process.

How to Apply

If you are enthusiastic about providing excellent customer service and are looking for a flexible working opportunity, we encourage you to apply! Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role.

We look forward to welcoming a new member to our team!